In the U.S. we ship most items USPS Mail with Delivery Confirmation. Some large Quarry Critter orders ship UPS Ground from the distributor. International orders ship AIR. Please inquire if you have questions.
Fast Shipping: During holiday seasons we offer overnight, 2 and 3 day shipping services with UPS.
Payment: We accept Mastercard, Visa, American Express, PayPal, and money orders only in US Dollars. Money orders may be made out and sent to:
Return Policy: Return merchandise in "like new" condition in original packing within 30 days for a full merchandise refund. Restocking fees may apply.
Back Orders: If an order exceeds $150, we will ship all items in stock and then ship the back ordered item at no charge. If the order is less than $150, we will ship all the items together unless it is requested to ship the stocked items first. This will cost an additional first item shipping charge.
Privacy Statement: AnimalTreasures.us does not sell any personal information you provide to us when placing an order. Our mailing lists are kept private. We need to have contact information for credit card processing and in case there is a mix-up with an order, but your phone number, address, email address and credit information never leaves our office. If you would NOT like to be on our mailing list after you place an order, please let us know.
Secure Shopping Online: Our shopping cart is a secure shopping cart. After you enter your name and address you will be prompted to click to continue to the secure server. Once you are there you will see a submit payment form. This is the secure part of the shopping site. You can be assured it is secure by looking at the URL - the address changes to an HTTPS address, instead of just HTTP (without the S at the end). You will also see a gold lock usually at the bottom right hand side of your browser. If you have any questions, please do not hesitate to ask us.
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